|24 hour clock
We calculate our rates on a 24 hour cycle commencing from
the time the vehicle is delivered to when the vehicle is
collected. Should your dates and times change the rate
charged would be changed accordingly.
|airport pick up and drop
Airport pick up is possible at no additional charge
during normal office hours. On arrival at Cape Town
International Airport please look out for one of our
representatives who will be standing in the arrivals hall
with your name on a board.
An after hour fee will be charged to meet flights arriving
after 17h00 at night and before 08h00 in the morning.
|delivery and collection
We do deliver / collect within the city limits for a
nominal fee depending on the delivery address. This fee
ranges from R125 for deliveries to central Cape Town up to
R500 for areas further a field.
We are a Cape Town based company and all hires must
therefore begin and terminate in Cape Town.
No car is permitted beyond an 800 km radius from Cape Town
without prior arrangement with Cape Car Hire. We do buy in
vehicle from other suppliers and under those circumstances
this radius would not apply.
Distance is calculated from our office in Airport Industria
back to our office in Airport Industria or one of our other
drop off points.
Cars are not permitted to cross any of the South African
Speedometers are sealed and an additional 500 km per day
will be charged should they be tampered with.
If the rental is extended beyond the original date of
termination permission must be obtained from Cape Car Hire.
Failure to do so will immediately negate all the insurance
cover and will result in the vehicle being reported as
stolen within 24 hours.
All rates are inclusive of maintenance and oil but do not
All our vehicles are delivered with a full tank of petrol
and the renter pays for refueling on return of the vehicle.
Please remember that in South Africa you cannot buy petrol
with you credit card. Cash is needed when filling the
See the section on our website ?Calculate your quote? to get
an idea of how much petrol you will need for your journey.
|driver's licences and
Drivers must be in possession of an unendorsed licence,
valid for at least two years.
Drivers are to be over 23 and under 70 years of age. If you
are over 70 years of age our Insurers require a Doctor?s
certificate to say that you are fit and healthy and capable
of driving. No additional insurance costs are involved if
the certificate is provided.
We do not charge for additional drivers. Clients may have up
to three additional listed drivers per vehicle which allows
the driving load to be shared at no additional charge.
Overseas visitors need an International driver's licence or
a driver's licence that has a photograph of the driver on
it. If there is no photograph on your licence, if stopped by
the traffic authorities, you may be asked to produce another
form of identification i.e. your passport.
With regard to the credit card licences, the Motor Advisory
Committee has always maintained the position that while it
is only a question of carrying the licence in the correct
format, then insurance cover is not an issue. If, however,
the Government deems a person unlicensed, that is, unable to
convert and obliged to retest, because they are now deemed
incompetent, and clients cannot provide proof that their
underlying licence was validly issued, then Insurers will
not be able to honour claims.
The latest position, and SAIA contacted a couple of testing
stations in this regard, is the latter. The Government will
not allow any more fist-time conversions - those persons who
have not converted will have to retest and will not be able
to obtain any proof of the validity of the underlying
Company best practices to date have been to say that if the
driver has not converted, but can bring proof that the
underlying licence was validly issued, then Insurers will
pay claims. It appears now that drivers will not be able to
In light of the position taken by Government, drivers that
have not converted will now be in contravention of the
insurance policy, which requires not only that a person be
validly licensed but the policy also generally requires that
a person obey the laws of the country. A person who has not
converted is by law not allowed to drive.
Had it only been the format of the licence that was under
question, the position of insurers would have been
completely different. The Motor Advisory Committee agrees
that Insurers should not automatically repudiate claims, but
should allow the unconverted driver to provide additional
proof that their licence was validly issued, or is valid.
This puts the onus on the Department of Transport to either
provide the proof or uphold their decision that the licence
has been withdrawn.
We do not offer advance notification of the invoice
total. This is calculated only after the vehicle has been
returned and checked.
The renter must be in possession of a valid credit card.
We do accept Visa, MasterCard, Diners and Amex cards.
We require your credit card number, expiry date and the last
three digits at the back of the card in order to secure the
hire and provide you with a confirmation number. This is
applicable irrespective of which insurance option you
We do not accept Debit Cards.
Two days before the hire commences we will obtain an
authorisation on your credit card for the estimated value of
the rental plus the insurance excess. This is an
authorisation only, and not a payment of any form, but bear
in mind that this amount will be held in reserve on your
We do not accept cash deposits.
Once the hire is complete you may pay in cash / traveler's
Cash payments are accepted at our offices only or via
electronic funds transfer / direct deposit only.
|extras and additions
We do not charge a tourism levy, airport surcharge or
additional driver fees. The only additional charges would
* If any excess kilometers are driven they will be charged
at the per km rate specified per group.
* Delivery / collection fee if applicable.
* Petrol charges if the vehicle is not returned full.
* Accident damages (if applicable).
* Rates are subject to change without prior notice.
|change in arrangements /
standby passengers / missed flights
If your arrangements change and you are arriving on an
earlier or later flight PLEASE let us know. Phone us, fax
or email us so that we can be at the airport to meet you off
your flight and not keep you waiting.
We can be contacted on +27-(0)21-385-0445 all hours